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I have already placed an order, and...

How long until my order is delivered?

-          Immediate Digital Download – these products are downloadable immediately via download link provided three ways: once in your online order confirmation, again in your email confirmation and another in your AstrologicAnswers.com secure online account.  Each link allows you to download or re-download your multi-media purchases.

Please note that Apple's iOS doesn't allow you to download MP3 formatted files directly to your mobile devices. Instead, to get these files on your iOS devices you'll need to first download the MP3's to your desktop computer, import them into your iTunes account and then sync iTunes with your mobile devices. Android and Windows Mobile devices allow you to download MP3 files directly to your mobile devices for immediate listening.

-          Custom Made Products – our custom Astrology and Numerology pdf Report offerings are all made-to-order and require up to three to five business days before your link to the pdf report is delivered by email, usually sooner.

I still have not received my order?

-          Immediate Digital Download – these products are downloadable immediately via download link provided three ways: once in your online order confirmation, again in your email confirmation and another in your AstrologicAnswers.com secure online account.  Each link allows you to download or re-download your multi-media purchases.  If you need help downloading your MP3, please email alex@astrologicanswers.com for assistance.

-          Custom Made Products – our custom Astrology and Numerology pdf Report offerings are all made-to-order and require up to three to five business days before your link to the pdf report is delivered by email.  99% of customers report not receiving their pdf products because of strict spam filer settingsIf it’s been three to five days and you have not received an email that your order is complete, check your spam folder.  The other 1% who don't receive their orders usually have a typo in their email address.  Feel free to CLICK HERE if you need assistance.

 My order is wrong, what can I do?

-          Immediate Digital Download – these products are downloadable immediately via download link provided.  If you have a problem or need help downloading your MP3, please email alex@astrologicanswers.com for assistance.

-          Custom Made Products – our Astrology and Numerology Reports are all custom made-to-order are therefore may not be returned.  We make reports based on the exact information you provide at check out.  Occasionally we do make errors, and when that happens we’ll remake your report so it’s correct.  If you made an error entering your information, please email alex@astrologicanswers.com to have your report remade.  There is a $5.00 flat remake fee for all remade orders due to customer error.

How do I open the link to my custom report?

You’ll notice when pdf Report links are delivered, they link to your pdf report on a Google secure server.  We’re in good company using Google Apps for Work enterprise solution.  Some of the largest organizations rely on Google Apps for Work every minute of every day to run their businesses, including…

U.S. Army                             Netflix                    American Lung Association

Hewlett Packard                 Google                   Verizon

Crate & Barrel                     Perry Ellis              City of Boston

We’ve tested these links in Microsoft Internet Explorer, Mozilla Firefox, Google Chrome and Apple’s Safari browser.  From the Google secure server, you can view and downloaded you report for up to six-month from the date of order.  Please be sure to have Adobe or another pdf reader software on your device.

How do I print my report?

You can view and download your customized pdf Report by clicking on the link provided, or copying it into your browser window. The file needs to be downloaded before printing.  Once downloaded to your local device, you can print it using Adobe or another pdf reader software.  Lots of customers save their file to a USB or flash drive and then have them professionally printed and bound locally.

How do I download or re-download my MP3 or multi-media file?

These products are downloadable immediately via download link provided three ways: once in your online order confirmation, again in your email confirmation and another in your AstrologicAnswers.com secure online account.  Each link allows you to download or re-download your multi-media purchases.  If you need help downloading your MP3, please email alex@astrologicanswers.com for assistance.

Please note that Apple's iOS doesn't allow you to download MP3 formatted files directly to your mobile devices. Instead, to get these files on your iOS devices you'll need to first download the MP3's to your desktop computer, import them into your iTunes account and then sync iTunes with your mobile devices. Android and Windows Mobile devices allow you to download MP3 files directly to your mobile devices for immediate listening.

How do I login or reset my password to my Account?

Use this link to reset your secure account password on AstrologicAnswers.com: CLICK HERE

An email will be sent to your email address containing a link to reset your secure password.

I have a different question or need additional help?

Our courteous, knowledgeable and friendly staff is just a CLICK away, and we love to help!